Brownstone Car Rentals Review and Ratings

Company Description

Brownstone Car Rentals is dedicated to delivering a superior customer experience with a focus on complete satisfaction. Based in Greenville, North Carolina, we provide short and long-term rental options tailored to your business and personal travel needs. Our fleet includes a variety of vehicles, from fuel-saving sedans to spacious SUVs, allowing you to choose the ideal car for comfort, luxury, or economy. We pride ourselves on safety, reliability, and excellent customer service that distinguishes us within the rental market. Whether visiting for pleasure or requiring a dependable vehicle for work, Brownstone Car Rentals is your trusted local rental company. Book now and learn why many clients in Greenville and beyond prefer us.

Wide variety of rental cars including sedans and SUVs

Short and long-term rental plans available

Focus on customer safety and dependable vehicles

Serving Greenville, NC with expert and personalized service

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Brownstone Car Rentals rating

Discover a detailed overview of Brownstone Car Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

4.6

★★★★★

18 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Highly professional car rental with a variety of vehicles available
Top-tier rental company with great communication and clean rides
Good cars but the return process could be faster and smoother

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What customers say about Brownstone Car Rentals - reviews and ratings

5 of 5 | ★★★★★ | 2024-06-01

Props to Brownstone for hooking me up with a clean, cool car - no drama, no hassle! The team treated me like family which made the whole process super chill. I’ll definitely be back next time I’m in town. If you want a ride that won’t let you down, this is the place to hit up.

Zara Thompson, Auckland, New Zealand

5 of 5 | ★★★★★ | 2024-05-10

I must say that Brownstone Car Rentals provides excellent customer experience. Right from booking to pickup, the staff were attentive and helpful. The car was spotless and passed all my safety checks. They made sure I was comfortable with the vehicle before I took it. Would highly endorse them for anyone visiting Canada or nearby regions!

Rajesh Kumar, Mumbai, India

5 of 5 | ★★★★★ | 2024-04-22

From the moment I landed, Brownstone Car Rentals made everything super easy. Their cars are spotless and well maintained. The pick-up and drop-off were fast with no annoying delays. Customer care was great and helped me find the perfect car for my weekend trip. Totally recommend them to anyone visiting Canada or nearby.

Camila Fernandez, Buenos Aires, Argentina

5 of 5 | ★★★★★ | 2024-04-02

Booking with Brownstone was a breeze! The website was super intuitive, and customer service answered my questions promptly. On arrival, the vehicle was exactly as advertised - clean, comfortable, and reliable. The staff ensured I was well-informed about all procedures. Made my trip way more enjoyable without stress about my ride.

Maya Johnson, New York, USA

5 of 5 | ★★★★★ | 2024-03-18

Brownstone Car Rentals exceeded all my expectations - from the ease of booking online to the spotless car I picked up. The staff was courteous and ensured I understood all rental terms. The vehicle was reliable and fuel-efficient, perfect for my travels across the city. Highly recommend for anyone seeking quality and dependability in a rental car service.

Emily Robertson, Toronto, Canada

4 of 5 | ★★★★☆ | 2024-03-03

No kidding, these folks over at Brownstone kept it real. The car was clean, and the price wasn’t bad. Staff was cool too. Didn't love that the office was a bit far from my hotel, but that’s easy to deal with. All in all, if you want a ride that just works, Brownstone’s the move.

Andre Baptiste, Kingston, Jamaica

4 of 5 | ★★★★☆ | 2024-02-08

Yo, Brownstone hooked me up with a wicked rental whip - clean, smooth and ready to roll. The crew was pretty laid back and answered all my quirky questions without any hassle. Prices were fair too. The only thing? I wish they had some more off-road options. Still, 10/10 would rent again.

Liam O'Connor, Dublin, Ireland

5 of 5 | ★★★★★ | 2024-01-23

From start to finish, Brownstone Car Rentals maintained a high level of professionalism. Their website is very user-friendly, allowing me to choose from a wide selection of cars. Pickup was efficient, and the vehicle was immaculate. I appreciated their transparent pricing and attentive customer service. Will certainly rent from them again on my next trip to Canada.

Sophia Müller, Berlin, Germany

5 of 5 | ★★★★★ | 2024-01-15

The staff at Brownstone went out of their way to make sure I was comfortable and understood everything about the rental agreements. The cars are reliable and well kept. I felt very safe driving around, and the process was as efficient as possible. Highly recommend for anyone seeking trustworthy car rentals.

Olga Petrov, Moscow, Russia

4 of 5 | ★★★★☆ | 2023-12-12

Brownstone Car Rentals offers friendly customer service which helped me feel welcomed. The ride was comfortable and the car was fresh. However, rates seemed a tad high for the short duration I needed the car. Still, their overall service quality justifies the price for longer adventures.

Ahmed Al-Farsi, Dubai, UAE

5 of 5 | ★★★★★ | 2023-11-30

Brownstone Car Rentals provided me with a top-tier experience. The team was professional and courteous, assisting with all details and ensuring I understood every aspect of my rental. The car was spotless and comfortable, ideal for exploring the region. Their dedication to client satisfaction is truly commendable.

Giulia Ricci, Rome, Italy

4 of 5 | ★★★★☆ | 2023-11-05

The process was straightforward, and the team at Brownstone Car Rentals were pretty chill, making me feel right at home. Picked up my SUV on time, clean as a whistle. Price was fair, with no hidden fees sneaking up. Could improve waiting times but overall, a decent ride that won't burn your wallet.

Juan Carlos Mendoza, Mexico City, Mexico

4 of 5 | ★★★★☆ | 2023-10-10

I had a generally good rental experience with Brownstone; the pickup and drop-off were smooth, and the car was clean. But a small word of warning: watch the extra fees closely - they surprised me during checkout. Aside from that, solid service and I’d rent again but with more attention to fine print.

Marcus Lee, Singapore

4 of 5 | ★★★★☆ | 2023-09-15

The rental car was in great shape and drove smoothly - definitely making my trip easier. However, returning the car involved a long wait and paperwork that could’ve been more streamlined. Staff were friendly but could improve speed. Overall, a solid pick if you value vehicle condition and don’t mind some waiting time.

Chloe Nguyen, Sydney, Australia

4 of 5 | ★★★★☆ | 2023-09-01

The vehicle I rented was reliable and clean with no issues throughout the trip. That said, I found the online support somewhat slow to reply when I had questions about insurance options. Once past that, the overall experience was positive and the staff on-site friendly and helpful.

David Smith, London, UK

5 of 5 | ★★★★★ | 2023-08-27

My experience with Brownstone was immaculate. They provide thorough explanations of policies and fees, no surprises. Vehicles were well maintained, clean, and fuel-efficient. I appreciated their punctuality and the ease of modifying my booking. Ideal choice for discerning travelers who seek clarity and reliability.

Isabelle Dubois, Paris, France

5 of 5 | ★★★★★ | 2023-08-05

Communication with Brownstone Car Rentals was seamless and polite. I appreciated their attention to detail and how spotless the car was. This made my trip comfortable and stress-free. They also offered great rates for the quality provided, which is rare to find nowadays. Would gladly use their services again.

Hannah Kim, Seoul, South Korea

4 of 5 | ★★★★☆ | 2023-07-20

A solid rental experience overall. The vehicle I got was well maintained and drove nicely. Booking was easy and pickup was without complications. Staff answered my questions patiently. Only minor thing: could improve the online invoice presentation for easier review. Would recommend for reliable rentals.

Peter Svensson, Stockholm, Sweden

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Brownstone Car Rentals ★★★★★